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About-QA

COMPANY OVERVIEW

QA Courier was established 25 years ago in 1991.  We provide delivery service to anywhere in the world.  We are a courier and a messenger company in one which means we provide local, national, and international service.  We’re located in Montréal, Ottawa, Toronto, and Waterloo and within these cities we do over 2000 local rush deliveries each day.

We serve 2 of the Big Four largest international accountancy and professional services firms, Canada’s 2 largest financial/insurance companies, several top advertising and communications companies, over 60 law offices including several of Canada’s top 10, engineering firms, architectural firms, entertainment firms, and many many more.  We serve firms of all sizes but especially those with a penchant for high quality service.

QA offers the best Service, System, and Value in the industry:

Service – People are professional, courteous, knowledgeable, and helpful. Drivers and bikers are neat, clean, and wear the company logo. Deliveries are made to the right place on time. Proof of delivery is documented on a neat   manifest.
System – Using the Internet anywhere, customers are empowered to easily get quotes, place orders, track shipments, and see proof of delivery live. The system is easy to use and has many useful features.
Cost – The service is priced fair and reasonable and there is high value for the money.

Because the system is efficient and easy to use, that saves you time and money. Because the service is effective without mistakes, that also saves you time and money.

We offer several same-day and overnight service types.  In addition, QA provides Next Flight Out service to all major cities. Also, we’ll do Direct Drives to anywhere in North America. And we do much more.

Although Service, System, and Cost (Value) are often thought of as the three dimensions of courier, in today’s real business world much more is involved. For instance, at QA we take our responsibility very seriously; we know how important your deliveries are and that’s why we also have the following:

 

1.  ISO 9001:2008 Certified Quality Management System

     a.  Designed to maximize on-time delivery
          and minimize errors
     b.  Utilizes best-in-class business processes

2.  Privacy Policy to protect your information

3.  Business Continuity Plan (BCP) to make sure you
     get service during a crisis
        a.  We make sure our BCP aligns with yours
        b.  Our BCP aligns with our suppliers

4.  Go Green Initiative to help protect the environment

5.  Code of Business Conduct ensures professionalism at all times

  1. This has over 40 rules that our drivers must adhere to
  2. All drivers have clear national police check
  3. All drivers carry company photo ID
 

MONTREAL  (514) 875-1515    OTTAWA  (613) 228-1020    TORONTO (416) 365-1515    WATERLOO  (519) 744-6729